For many clients, a Software as a Service (SaaS) solution offers a variety of advantages. SaaS solutions do not require a client’s financial commitment to IT assets, resources, or ongoing maintenance, as the application and its upgrades are deployed and managed by the solution provider. ELM Solutions offers the leading Enterprise Legal Management SaaS solution in the market, TyMetrix® 360°. TyMetrix 360° provides an unparalleled level of SaaS security, availability, and flexibility to our clients. Key features include:

Security:

  • TyMetrix 360° leverages a layered security architecture that securely isolates client data
  • Each client is able to set login criteria to match or exceed its own requirements or to integrate with TyMetrix 360°’s single sign-on (SSO) capability
  • Encryption is leveraged to protect data at rest and in transit
  • An intrusion detection system monitors the SaaS environment at all times

Secure Cloud Infrastructure:

  • Designed, built, and maintained by ELM Solutions to optimize the performance, scalability, and availability of our SaaS solutions
  • Dedicated infrastructure ensures the highest levels of data security and control

Audits and Compliance:

  • ELM Solutions and its hosting providers routinely undergo third-party audits to test and validate our security controls, including quarterly ethical hacks and network vulnerability scans

Reduced Upfront and Long-Term IT Costs:

  • No cost to purchase and maintain additional hardware or server software
  • Internal IT staff not necessary for server administration, upgrades, maintenance, backups, security, or monitoring
  • Reduced and predictable total cost of ownership (TCO); hidden costs related to equipment issues or failures avoided

Performance and Reliability:

  • Guaranteed uptime of 99.5% on a 24x7x365 basis

Global Support:

  • Hosting services available in the US and Europe, which allows client solutions to be hosted in a location that meets necessary regulatory or business requirements
  • Both ELM Solutions and our hosting providers are Safe Harbor-certified to support clients’ compliance efforts addressing data privacy laws

Rapid Deployment and Support:

  • No equipment to purchase or configuration hassles
  • Eliminates reliance on internal IT resources
  • Quick solution deployment for faster ROI realization

Disaster Recovery and Business Continuity:

  • Includes near-real-time replication of production data to a geographically disparate disaster recovery site
  • Daily full database backups and twice-hourly transactional-level backups