Corporate Implementation Services
With over 700 completed implementations, ELM Solutions has a tremendous depth of experience successfully deploying enterprise software solutions on a global scale. Our Professional Services Group includes industry veterans who are experts at understanding client needs and are able to provide implementation, configuration, and technology best practice recommendations. In addition, we are the only Enterprise Legal Management solution provider with dedicated personnel in EMEA who deliver local implementation services.
A Proven Implementation Approach
Our unique and proprietary implementation methodology uses iterative cycles to mitigate project risk and maximize project success. This iterative approach enables client feedback early and often during a project and deepens user engagement. The result is an improved ability to adapt to change throughout the project lifecycle, as well as strong project buy-in among end users. We also apply implementation, configuration, and technology best practices that have been refined by our engagements with many of the world's most demanding and complex companies. This combination of best practices and a proven implementation approach results in maximum project success for our clients.
Vast Integration Experience
We understand that our solutions must complement each client’s current technology investments and we bring significant integration experience to each project. Our implementation team has integrated our solutions with our technology partners’ leading, enterprise-class systems for:
- Accounts payable
- Document management
- Legal holds
- Claims management
- IP management
- Contract management
- Human resources
- Customer relationship management
Our integration expertise allows us to deliver end-to-end solutions for our clients that streamline business processes, drive efficiency, and enable reporting and visibility across systems.
Comprehensive Training Solutions
Training is integral to the success of any new software implementation. Our training services group provides comprehensive training and certification programs. These programs help to drive user adoption, accelerate clients’ return on investment in their ELM Solutions software, and ensure the success of each client’s project. Training options include standard or customized training, which can be delivered in-person, as computer-based training modules, or through other delivery methods. We also offer training consultation services to assist our clients with the development of their training strategy, approach, and curriculum plan.